What is a fractional CMO?

A fractional Chief Marketing Officer is a senior marketing leader who works with your business on a part-time, retainer basis instead of being a full-time employee. A fractional CMO owns your marketing strategy and the execution that brings it to life.

For service providers, coaches, and boutique practices in the 6-to-low-7-figure range, a fractional CMO is often the first real marketing leader the business has ever had, and in my model, the person who does the actual work rather than handing it off to an agency or a team of subcontractors. Learn more about my fractional CMO services.

What does a fractional CMO actually do?

Strategy and execution done by the same person. That's different from a lot of fractional CMOs who only set direction and hand the work off to agencies, VAs, or a team of subcontractors.

I build the marketing strategy for your business (who you're targeting, how you're positioning, what channels you're in, what you're saying) and then I do the actual work: social media content, weekly emails, quarterly launch sequences, website updates, and ongoing strategy adjustments based on what's working. No agency layer, no handoffs, no account managers.

 One person owning the thinking and the doing. See exactly what's included in my fractional CMO retainer.

How is a fractional CMO different from a marketing agency?

An agency sells you execution (posts scheduled, content produced, ads run) usually with a team layer and multiple account managers between you and the person actually doing the work. A fractional CMO sells you leadership.

In my model, I combine both: I own the strategy and I do the actual execution: captions, emails, content, launches. No subcontractors. No handoffs. Most of my clients come to me because they want one person who understands their business deeply, not five people passing their account around.

How much does a fractional CMO cost?

Fractional CMO retainers typically range from $3,000 to $15,000+ per month depending on scope, hours, and whether execution is included.

My own retainers start at $3,000/month for Tier 1 (monthly strategy calls, Slack access, 3x/week social media posts, weekly email marketing, quarterly launch email sequences) and $4,500/month for Tier 2 (everything in Tier 1 plus up to 10 hours of monthly website updates).

The math usually works out well: a full-time marketing director at a senior level typically costs $150K+ per year in salary alone, plus benefits. A fractional CMO gives you the same caliber of thinking (and in my case, the actual execution too) for a FRACTION of the total cost.

When should you hire a fractional CMO?

When you've outgrown the "I'll figure it out myself" phase and you can feel that marketing is the ceiling on your business.

Common signals: you're doing well but growth has plateaued, you have money for marketing but don't know where to put it, you have multiple execution people (VA, copywriter, agency) who aren't coordinated, or you're launching something bigger and know you need a senior brain at the wheel. If you're still in the under-$100K stage, a fractional CMO is usually overkill, a great social media manager will get you further.

What is done-for-you social media management?

Done-for-you social media management is exactly what it sounds like: someone else runs your social media so you don't have to.

For my clients, that means content strategy, caption writing, graphic design, reels editing, scheduling, posting, and (if you want it) DM and engagement management. You still own your brand and your voice. You still weigh in on direction. But the weekly "what am I posting today" stress stops being on your plate. Most of my clients come to me after trying to DIY their social for a year or two and realizing they'd rather spend those hours on literally anything else.

If you also need weekly email marketing, website updates, and launch sequences layered on top, that usually lives inside the fractional CMO retainer rather than a stand-alone DFY social media management package.

What's the difference between done-for-you and done-with-you marketing?

Done-for-you means your marketing happens without you worrying about every piece. You approve, you provide input, you stay informed, but you don't have to do things like write captions or build email sequences.

Done-WITH-you means someone teaches or coaches you to do it, often with templates, reviews, or office hours. Done-with-you costs less but requires your time. On the other hand, done-FOR-you costs more but gives you your time back. Most 6-figure business owners I work with are past the point where done-with-you makes sense; they've already learned marketing, they just don't have hours to do it.

What's included in a social media management package?

My stand-alone social media management packages cover Instagram and Facebook (additional platforms available as add-ons), a monthly content strategy mapped to your goals and offers, a behind-the-scenes content calendar for consistency, posts per week (a mix of reels, carousels, and static posts designed in Canva or talking-heads video), done-for-you design, copywriting, and scheduling.

ManyChat setup, DM management, and engagement up to three days a week are available as a $100/month add-on. The focus throughout: human-led content that prioritizes real connection and discoverability, not AI-spun captions or generic content recycled from a template library (gag).

How much does social media management cost?

Social media management pricing varies widely based on scope, posting frequency, platforms, and whether engagement is included.

Most reputable social media managers charge between $1,000 and $5,000 per month. Anyone charging meaningfully less than that is usually using templated content, skipping the strategy layer, or brand new to the industry.

My own packages start at $1,100/month for three posts a week (Instagram + Facebook), $1,300/month for four posts a week, and $1,550/month for five posts a week — all tiers include monthly content strategy, done-for-you design, copywriting, and scheduling.

ManyChat setup, DM management, and engagement up to three days a week are a $100/month add-on.

How involved do I need to be in done-for-you social media management?

Done-for-you is intentionally low-touch for you. Most of my clients spend 15 to 30 minutes a week reviewing and approving content before it posts. Every piece of content is sent to you through ClickUp one to two weeks in advance, so you have time to give feedback, edit copy, or flag anything that doesn't feel right before it goes live.

Beyond that, the workflow is handled end-to-end: strategy, design, captions, reels, scheduling, and posting. You'll also have Slack access for quick check-ins and last-minute content you want slotted in, such as an event, an award, a press mention. The goal is your marketing running consistently without taking over your calendar.

How quickly can I expect to see results from social media management?

Your feed will look noticeably better within the first 30 days — that's the part you can see immediately. Real engagement growth (saves, shares, comments, DMs) usually shows up around 60 to 90 days, once the content compounds and the algorithm starts trusting the account.

Actual leads and clients from social tend to show up in the 90-to-180-day window. If someone promises faster, they're either running paid ads (that's a separate service) or they're overpromising. Social is a compounding game, not a quick hit.

What is a marketing retainer?

A marketing retainer is a recurring monthly agreement where a marketing provider delivers an agreed-upon scope of work each month for a fixed fee. Retainers are common in ongoing work like social media management, fractional CMO services, and email marketing because the work compounds over time.

My own retainers run month-to-month with no long-term contract required — meaning you can adjust scope, pause, or step back if your business needs shift. The work itself still takes time to show results (marketing is a compounding game), but the agreement doesn't need to be locked to a year for the work to deliver.

What's the difference between a retainer and a project?

A retainer is ongoing monthly work. A project is a one-time engagement with a defined start, end, and deliverable — like a funnel build, a launch campaign, or an email sequence.

Projects usually have a fixed scope and fixed price; retainers usually have a recurring scope and recurring fee. Many client relationships start as a project and evolve into a retainer once the project surfaces the broader need for ongoing marketing.

What is marketing strategy?

Marketing strategy is the answer to the question "what are we doing and why?"

It covers who you're targeting, how you're positioning yourself, what channels you're investing in, what you're saying across those channels, and how you'll measure whether it's working.

A real marketing strategy is not a list of posts or a content calendar — those are tactics. Strategy comes first; tactics flow from it. If you're doing tactics without strategy, you're just producing stuff.

What is brand voice?

Brand voice is the consistent way your business sounds in writing: across captions, emails, web copy, podcast, speeches, everything. A good brand voice sounds like an actual person and is recognizable even without the logo.

Brand voice includes things like tone (casual vs. formal), point of view (first person, second person), vocabulary (industry jargon vs. plain speak), rhythm (short punchy vs. long and considered), and attitude (warm, direct, playful, serious). Building brand voice is one of the highest-leverage things a service business can invest in because it's what makes content feel like yours instead of generic.

What is ShowIt?

ShowIt is a website builder designed primarily for creative service providers, photographers, coaches, and designers. Unlike Squarespace or Wix, ShowIt gives you more design flexibility without requiring code; you can build visually custom layouts that don't look like templates.

ShowIt pairs with WordPress for blogging, which means your site gets the design freedom of ShowIt and the SEO and content flexibility of WordPress. It's the platform I use and recommend for most of my website design clients.

What is email marketing for service providers?

Email marketing for service providers is using email to stay in consistent contact with your audience — nurturing leads, announcing offers, driving launches, and building relationships that eventually convert into clients.

For service businesses, email typically outperforms social media in direct revenue because your list is owned (you can always reach them) and the audience has opted in (they want to hear from you). A real email marketing strategy includes a welcome sequence, a regular newsletter cadence, segmented launches, and occasional re-engagement campaigns.

Why does my service business need a newsletter?

Because your social media followers aren't yours, they belong to the platform. If Instagram changes its algorithm tomorrow, your reach could drop 60%, and you'd have no way to reach the people who already know you.

An email list is the one piece of marketing infrastructure you actually own. For service businesses that depend on relationship-building and trust, email is usually the single highest-converting channel you can run.

What is a launch in marketing?

A launch is a concentrated marketing push around a specific offer, product, or program, usually over a defined window like five or six weeks. Launches typically include a pre-launch warming period (building anticipation through content), an open cart or enrollment period (when people can buy), and a close (ending enrollment).

Launches are common in coaching, course sales, and program-based businesses because the focused urgency drives higher conversion than always-open enrollment. A real launch is planned weeks in advance and coordinated across every channel you use.


What is a sales funnel?

A sales funnel is the mapped journey someone takes from first hearing about you to becoming a client. A typical service provider funnel looks like: someone discovers you on social or through a podcast, joins your email list via a lead magnet, reads several emails over time, is eventually invited to a discovery call or offer, and becomes a client.

The "funnel" part refers to how the number of people narrows at each stage. Funnels aren't manipulative; they're just the actual path your clients take. Mapping yours helps you see where people drop off and what to fix.

What is a lead magnet?

A lead magnet is a free resource (a guide, audit, checklist, template, or mini-training) that you offer in exchange for someone's email address. Good lead magnets solve one specific problem for one specific person and take less than an hour to consume.

My own free Instagram audit is an example. Lead magnets work when they're genuinely useful, when they connect naturally to your paid offer, and when the email sequence that follows them actually continues the relationship instead of immediately pitching.

Do you work with clients outside of Alabama?

Yes, the vast majority of my clients are outside of Alabama. I work with service providers and coaches across the U.S. and occasionally internationally.

Everything I do can be delivered remotely: discovery, strategy, content creation, website work, and ongoing management. Some clients I've never met in person.

What industries do you work with?

I work with service providers, coaches, practice owners, and creative studios, specifically those in the 6-to-low-7-figure range.

Common industries include (but aren't limited to): business and mindset coaches, interior designers, wedding professionals, accounting firms, plastic surgeons and med spa owners, law firms, therapists, consultants, and creative agencies. The common thread is that my clients are brilliant at their actual work and need someone who can own the marketing side without requiring them to manage it.

How do I know which of your services is right for me?

Book a discovery call. I won't upsell you into something you don't need.

The general pattern: if you want help doing social media consistently, you want social media management. If you want a brain above your whole marketing operation, you want fractional CMO. If you have a specific project (launch, rebrand, website), you want done-for-you projects. Many clients start with a project or the free audit and move into ongoing work once we've validated the fit.

Stand out online!

Here are 3 ways we can work together:

done-for-you marketing projects

social media management

showit website design

Consistent, strategic content that sounds like you and brings in the right leads. I handle everything from editing reels to creating graphics and writing captions to scheduling every single week.

Need one specific thing done really well? From sales email sequences to lead magnets to launch support,  these are focused, strategic projects with a clear deliverable and timeline.

A website built with marketing strategy behind every page. It's not just pretty, but actually converts.

Custom-designed on ShowIt to reflect how established your business really is.

Take a project off my plate!Sign me up!I want a custom website!

Not sure which one is right for you?

Book a free discovery call

That's exactly what the discovery call is for. Thirty minutes where we have a conversation about what kind of support actually makes sense for your business and gets you the results you want.

Want to see what it's like to work with me? Grab a free Instagram audit.

I'll personally review your profile and send back a keyword-optimized bio, three content ideas you can post this week, and hook ideas for your next Instagram reel.

It takes less than 3 minutes to sign up!

A little about me...

Hi, I'm Madelyn Victoria, a fractional CMO, social media manager, and ShowIt website designer! I built this FAQ because these are the exact questions my clients ask me before hiring me, and they're the same ones I hear from business owners who are smart, capable, and completely over the fact that marketing keeps falling to the bottom of the list.

I work with service providers, coaches, practice owners, and creative studios in the 6-to-low-7-figure range. They're are brilliant at what they actually do, but need someone who can own the marketing side without requiring them to manage it. My specialty is handling both the strategy and the execution, so you're not juggling an agency, a VA, and a coach trying to keep them aligned.

I'm based in small-town Wetumpka, Alabama (and serve clients across the U.S.). I'm an Enneagram 1 who loves hiking, reading, 80's music, and spending way too much time with my family. Learn more about my journey, who I help, and why I'm so passionate about this work here.

If anything on this page made you think "this sounds good, but what about MY specific situation?" then book a call! I'd love to talk with you and see how we can meet (and then surpass) your goals.

Book a free discovery call